Frequently Asked Questions (FAQs)


PLANS

We offer four distinctive membership plans:

  • Plan A : Includes Resin Course Live Classes without Material Kits
  • Plan B : Includes Resin Course Live Classes with Starter Course Material Kits
  • Plan C : Includes Resin Course Live Classes with Expert Course Material Kits
  • Plan D : Includes Resin Course Live Classes with Starter + Expert Course Material Kits

Feel free to select the plan that aligns with your preferences. Each plan offers unique benefits to cater to your needs. Should you have any queries or wish to proceed, let us know.

Whenever you buy any class/course, you will be automatically re-directed to the viewing Page on the user dashboard so that you can start your learning journey without a pause. You can alternatively, click on LOG IN button on the top right corner of the Home Page and then enter your login details to access the class/course you have opted for.

The classes/courses are taught in a blend of Hindi + English ( Hinglish ) for better understanding of the processes.

SD Studios Launchpad Access is only included in PLAN B,C & D so that students who became certified resin artists post completing their course can launch their brand for the world.

You get 1 year of Live Learning with the instructors so that you can perfect your skills by attending the detailed live sessions.

You get lifetime access to the classes you have opted for, you can do them at your own pace and whenever you want! You can view the lessons as many times as you like, even if you have marked them as completed. You also don't have to worry about deadlines, because there's no set time to complete units or projects. We hope you enjoy learning with SD Academia

PAYMENTS

1. UPI
2. Bank Transfer
3. Debit or Credit Card

Please note that we do not support cash on delivery as a payment method. You can choose from our available online payment options to complete your transaction seamlessly.

If your payment attempt fails, kindly wait for a while and try again. In case your payment is deducted but not reflecting in our account, we recommend reaching out to your bank branch manager. They will be able to assist you with resolving the discrepancy.

Regarding refunds, we have established specific policies to ensure fairness and assistance. We are committed to providing the best possible support in such situations. Feel free to review our refund policy, and if you have any concerns, we are here to help and guide you through the process.

We value your patronage. When any discounts become available, rest assured we will promptly notify you. Your satisfaction is our priority, and we look forward to offering you great deals to enhance your experience with us.

We're delighted to inform you that we offer installment options. This allows you to conveniently manage payments over time. If you're interested, please get in touch, and we'll provide you with all the necessary details to set up your preferred installment plan.

CLASSES & MATERIALS

For Workshop materials, we recommend visiting our website at sdfinearts.com. You'll find a range of high-quality materials available for purchase that are tailored to the needs of our workshops. Feel free to explore and order the materials you require conveniently online.

Absolutely! You have the flexibility to take one workshop at a time. This allows you to focus and make the most of each workshop experience. Feel free to choose the workshops that interest you, and we'll be happy to accommodate your preferences.

Accessing recorded workshop sessions is simple. Just log in to your account using your ID and password. Once logged in, you'll have unlimited access to all the materials and sessions included in your plan. Feel free to explore and learn at your own pace.

Absolutely! You have the option to enroll in multiple workshops. Feel free to explore our offerings and select the workshops that align with your interests and learning goals. We're here to support your journey through various workshops.

Attending live workshop sessions is easy. Simply log in to your account, and you'll receive updates about upcoming live sessions on your dashboard (if your plan/offering includes Live Sessions). This ensures you never miss out on valuable live interactions and learning opportunities.

To address any issues with broken, damaged, or missing materials, please connect with our logistics team ([email protected]). Ensure you have an opening video of the received package and the tracking ID. This information will help us assist you promptly and effectively.

Absolutely! With the SD LIVE Plans A,B,C,D, you'll have full access to all 25 course sessions. In addition, PLANS B,C & D includes access to Live Entrepreneurship Sessions to help you nurture your art & design business journey.

Our team shares with you a PDF with the LIVE Classes Schedule post enrollment. The classes happen on weekends & weekdays giving you ample opportunity to manage your time & schedule. Alternatively, you can discuss directly with the team for any additional information.

With the PLANS B,C & D, you will receive all the materials that are included in your chosen course. This typically includes items such as wooden or MDF structures, stationery supplies, and resin materials. Our aim is to provide you with everything you need to fully engage and excel in your course. Note : PLAN A does not include any material supplies.

The duration of each workshop is a minimum of 2 hours. We ensure that you have ample time to delve into the content, participate in discussions, and make the most of your learning experience.

GENERAL

To access your dashboard, simply use the email and password provided by our team upon enrollment or mentioned by while signing up. This will allow you to log in and explore all the exclusive benefits and resources available to you.

SD Fine Arts is our website where you can find a wide range of materials available for purchase. These materials cater to various artistic needs. Explore our website to select and buy the materials that suit your requirements.

Certificates are provided upon completing a course or a year of membership. Once you've fulfilled the requirements of the course, you'll be eligible to receive the certificate.

If you have queries, feel free to contact our operations team ([email protected]). You can provide your detailed questions through messages or voice notes to ensure we address your concerns accurately.

For any inquiries you have, please share the relevant details along with your queries at "[email protected]". Our instructors will review your message and aim to respond within 24-48 hours to provide you with the assistance you need.

Resin Art is suitable for individuals aged 15 and above. If you're pregnant or have allergies, we recommend consulting your doctor before participating in the workshops to ensure your safety and well-being.

To update your contact information, simply log in to your user dashboard and click on "Profile" & update your information.

Once you've shared your queries with our operations team, rest assured that we are committed to resolving them promptly. We aim to provide you with solutions within 24-48 hours to ensure your concerns are addressed effectively.

Our workshops are conducted in a blend of Hindi + English (Hinglish). This ensures clear communication and a comprehensive understanding of the content for all participants.